Calls more than doubled in the first full month
Work started on 21 August 2026. September brought 14 calls from Google, up from 6 in August, the best month for calls in the 14 months of data Google holds for this profile. One month is early, so this one is logged as a start, not a result.
- Client
- Sunshine Coast plumber (white-label, not named)
- Industry
- Plumbing and drainage
- Location
- Doonan, Sunshine Coast
- Service
- Google Business Profile
Calls and website clicks from Google, each month
Aug 2025 to Sep 2026. Dashed line = when the work started (21 Aug 2026).
- Calls
- Website clicks
| Period | Calls | Website clicks |
|---|---|---|
| Aug 25 | 2 | 20 |
| Sep | 8 | 33 |
| Oct | 7 | 31 |
| Nov | 9 | 5 |
| Dec | 3 | 16 |
| Jan 26 | 8 | 19 |
| Feb | 6 | 18 |
| Mar | 1 | 11 |
| Apr | 0 | 16 |
| May | 4 | 15 |
| Jun | 2 | 10 |
| Jul | 2 | 16 |
| Aug | 6 | 21 |
| Sep 26 | 14 | 35 |
Google Business Profile performance data via Local Falcon, pulled 11 Oct 2026.
The problem
A profile that had drifted between 0 and 9 calls a month for over a year, with no Products, few posts and directory listings that had not been checked.
The work
- Photo posts with a Call button.
- Google Products for the main services.
- Directory listings checked and corrected.
- Weekly maintenance from 21 August 2026.
Period
Work started 21 August 2026. Google holds data for this profile from August 2025.
Measurement
| Calls from Google | 6 (Aug 2026) to 14 (Sep 2026). Previous best month: 9 (Nov 2025). |
|---|---|
| Website clicks | 21 to 35 |
| Maps ranking, “plumber” + suburb | Top 3 at 81 of 81 points on 1 Oct 2026 (9 x 9 grid, 4 km). This is the starting scan; there is no earlier like-for-like scan. |
Attribution
Calls and clicks are the profile’s own data via Local Falcon, pulled 11 October 2026. No ads on this profile.
Corroboration
White-label work for another agency, so the business is not named.
Limitations
- One month of data. A single month can be noise; this page will be updated after the next full quarter.
- No before-and-after ranking scan on the same grid yet. The first like-for-like comparison is the 1 November 2026 scan.
- Calls are taps on the Call button in Google, not answered calls or booked jobs.
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The work behind this result
The three services
The parts of the job
