Google Business Profile

Calls more than doubled in the first full month

Work started on 21 August 2026. September brought 14 calls from Google, up from 6 in August, the best month for calls in the 14 months of data Google holds for this profile. One month is early, so this one is logged as a start, not a result.

Client
Sunshine Coast plumber (white-label, not named)
Industry
Plumbing and drainage
Location
Doonan, Sunshine Coast
Service
Google Business Profile

Calls and website clicks from Google, each month

Aug 2025 to Sep 2026. Dashed line = when the work started (21 Aug 2026).

01835Work startsAug 25, Calls: 2Aug 25, Website clicks: 20Aug 25Sep, Calls: 8Sep, Website clicks: 33SepOct, Calls: 7Oct, Website clicks: 31OctNov, Calls: 9Nov, Website clicks: 5NovDec, Calls: 3Dec, Website clicks: 16DecJan 26, Calls: 8Jan 26, Website clicks: 19Jan 26Feb, Calls: 6Feb, Website clicks: 18FebMar, Calls: 1Mar, Website clicks: 11MarApr, Calls: 0Apr, Website clicks: 16AprMay, Calls: 4May, Website clicks: 15MayJun, Calls: 2Jun, Website clicks: 10JunJul, Calls: 2Jul, Website clicks: 16JulAug, Calls: 6Aug, Website clicks: 21AugSep 26, Calls: 14Sep 26, Website clicks: 35Sep 26
  • Calls
  • Website clicks
Calls and website clicks from Google, each month
PeriodCallsWebsite clicks
Aug 25220
Sep833
Oct731
Nov95
Dec316
Jan 26819
Feb618
Mar111
Apr016
May415
Jun210
Jul216
Aug621
Sep 261435

Google Business Profile performance data via Local Falcon, pulled 11 Oct 2026.

The problem

A profile that had drifted between 0 and 9 calls a month for over a year, with no Products, few posts and directory listings that had not been checked.

The work

  1. Photo posts with a Call button.
  2. Google Products for the main services.
  3. Directory listings checked and corrected.
  4. Weekly maintenance from 21 August 2026.

Period

Work started 21 August 2026. Google holds data for this profile from August 2025.

Measurement

Calls from Google6 (Aug 2026) to 14 (Sep 2026). Previous best month: 9 (Nov 2025).
Website clicks21 to 35
Maps ranking, “plumber” + suburbTop 3 at 81 of 81 points on 1 Oct 2026 (9 x 9 grid, 4 km). This is the starting scan; there is no earlier like-for-like scan.

Attribution

Calls and clicks are the profile’s own data via Local Falcon, pulled 11 October 2026. No ads on this profile.

Corroboration

White-label work for another agency, so the business is not named.

Limitations

  • One month of data. A single month can be noise; this page will be updated after the next full quarter.
  • No before-and-after ranking scan on the same grid yet. The first like-for-like comparison is the 1 November 2026 scan.
  • Calls are taps on the Call button in Google, not answered calls or booked jobs.

Is this the kind of result you need?

Book 30 minutes. I'll look at your profile, your site and the three businesses above you, and tell you what is realistic before you spend anything.